Shipping policy

SHIPPING POLICY

PRE-ORDER SHIPPING

All items in The Pink Chapter collection are currently available as a limited pre-sale. Pre-orders are scheduled to begin shipping October 1, 2026.

Payment is collected when the order is placed. Tracking information will be emailed once the order has been prepared and transferred to the shipping carrier.

Selecting Express shipping does not shorten the pre-order production period. Express transit begins only after the order ships.

DOMESTIC SHIPPING RATES

We currently ship within the United States.

• Standard Shipping: $8.00
• Free Standard Shipping: Orders of $70.00 or more
• Express Shipping: $15.00

TRANSIT TIMES

After the shipping carrier receives your package:

• Standard Shipping generally takes 3–5 business days.
• Express Shipping generally takes 1–2 business days.

Transit estimates exclude weekends, holidays, carrier disruptions, severe weather, and other circumstances outside our control.

ORDER PROCESSING

Orders containing pre-order products will ship when all items in the order are ready. Unless otherwise arranged, items from the same order will not ship separately.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us through our website’s Contact page as soon as possible. Address changes cannot be guaranteed after an order enters processing.

TRACKING AND DELIVERY

A shipping confirmation with tracking information will be sent to the email address provided at checkout. Please allow time for the carrier’s tracking system to update.

If tracking shows that your package was delivered but you cannot locate it, check the surrounding delivery area and contact the carrier. You may also contact us so we can help review the shipment.

SHIPPING DELAYS

If we cannot ship within the promised timeframe, we will notify you and provide the option to accept the revised shipping date or cancel the affected order for a full refund.

INTERNATIONAL SHIPPING

International shipping is not currently available.